Privacy Policy

FlyQuest Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from flyquest.gg (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse, we collect information about the web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. We call this “Device Information.”

We collect Device Information using:

  • Cookies – small data files placed on your device. Learn more at allaboutcookies.org.
  • Log files – track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons, tags, pixels – electronic files used to record browsing activity.

When you make or attempt to make a purchase, we also collect certain information from you, including your name, billing/shipping address, payment information (including credit card numbers), email, and phone number. We call this “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

  • Fulfill orders (including payment processing, shipping, and order confirmations)
  • Communicate with you
  • Screen orders for risk or fraud
  • Provide product or service updates when in line with your preferences

We use the Device Information to:

  • Screen for risk and fraud (especially your IP address)
  • Improve and optimize our Site (analytics on browsing behavior, marketing performance)

Sharing Your Personal Information

We share your Personal Information with trusted partners to operate the Site and provide services to you, such as:

You can opt out of Google Analytics here: Google Analytics Opt-out.

Additionally, we may share your Personal Information with third-party advertising partners to show you personalized ads across other websites, apps, and platforms. These partners may use cookies, pixels, or similar technologies to collect information about your browsing activity and interests.

We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests (subpoena, search warrant), or protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements and marketing communications. Third-party ad partners may use your data to display personalized ads based on your activity.

Learn more about targeted advertising here: NAI educational page.

You can opt out of targeted advertising:

You can also opt out via the Digital Advertising Alliance opt-out portal.

Do Not Track

We do not alter our Site’s data collection and use practices when a Do Not Track signal is received from your browser.

Your Rights (GDPR – Europe/UK)

If you are a European Economic Area (EEA) or UK resident, you have the following rights under the General Data Protection Regulation (GDPR):

  • The right to access, correct, update, or request deletion of your personal data
  • The right to object to processing of your personal data
  • The right to request data portability
  • The right to withdraw consent at any time

We process your information to fulfill contracts with you (such as when you place an order), or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States, and we use safeguards such as Standard Contractual Clauses where required.

Your Rights (CCPA/CPRA – California)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale or sharing of your personal information (including for targeted advertising)
  • The right to correct inaccurate personal information
  • The right to limit use and disclosure of sensitive personal information
  • The right not to be discriminated against for exercising your rights

You can exercise these rights by contacting us using the details below. To opt out of data sharing for advertising, you may also click our “Do Not Sell or Share My Personal Information”

Data Retention

We retain Order Information for our records unless or until you request deletion.

Minors

You may not use the Site if you are under 13 years of age. Users between 13–18 must have parental or legal guardian permission.

Changes

We may update this policy to reflect changes in practices, operations, or legal requirements.

Contact Us

For more information about our privacy practices, questions, or complaints:

Email: support@flyquest.gg
Mail: 10602 Virginia Ave, Culver City, CA 90232